1
Reynolds M. Reflective practice: origins and interpretations. Action Learning: Research and Practice 2011;8:5–13. doi:10.1080/14767333.2011.549321
2
Thompson N, Pascal J. Developing critically reflective practice. Reflective Practice 2012;13:311–25. doi:10.1080/14623943.2012.657795
3
Bergsteiner H, Avery GC, Neumann R. Kolb’s experiential learning model: critique from a modelling perspective. Studies in Continuing Education 2010;32:29–46. doi:10.1080/01580370903534355
4
Kinsella EA. The art of reflective practice in health and social care: reflections on the legacy of Donald Schön. Reflective Practice 2010;11:565–75. doi:10.1080/14623943.2010.506260
5
Hickson H. Critical reflection: reflecting on learning to be reflective. Reflective Practice 2011;12:829–39. doi:10.1080/14623943.2011.616687
6
Bolton G. Write to learn: reflective practice writing. InnovAiT 2009;2:752–4. doi:10.1093/innovait/inp105
7
Regmi, Krishna, MPH, PhD, FHEA Naidoo, Jennie, BSc, MSc, PGDip, PGCE. Understanding the processes of writing papers reflectively. Nurse Researcher (through 2013);20:33–9.https://search.proquest.com/docview/1406196680?accountid=12629
8
Bulman C, editor. Getting Started on a journey with Reflection Chapter 9. In: Reflective practice in nursing. Oxford: : Wiley-Blackwell 2013. 225–53.https://ebookcentral.proquest.com/lib/murdoch/reader.action?docID=1112152&ppg=237
9
Donnellan J. A Moral Compass for Management Decision Making: A Healthcare CEO’s Reflections. Frontiers of Health Services Management 2013;30:14–26.https://search.proquest.com/docview/1443260361/fulltextPDF/72BED881976408EPQ/5?accountid=12629
10
Hargreaves J. Using patients: exploring the ethical dimension of reflective practice in nurse education. Journal of Advanced Nursing 1997;25:223–8. doi:10.1046/j.1365-2648.1997.1997025223.x
11
Smollan R, Parry K. Follower perceptions of the emotional intelligence of change leaders: A qualitative study. Leadership 2011;7:435–62. doi:10.1177/1742715011416890
12
Harrison, Paula A, Fopma-Loy, Joan L,. Reflective Journal Prompts: A Vehicle for Stimulating Emotional Competence in Nursing. Journal of Nursing Education;49:644–52.https://search.proquest.com/docview/762460888?accountid=12629
13
Ingram R. Locating Emotional Intelligence at the Heart of Social Work Practice. British Journal of Social Work 2013;43:987–1004. doi:10.1093/bjsw/bcs029
14
Cohen S. Talk it and walk it: Staff Communication. Nursing Management (Springhouse) 2013;44:16–8.http://ovidsp.ovid.com/ovidweb.cgi?T=JS&CSC=Y&NEWS=N&PAGE=fulltext&AN=00006247-201306000-00005&LSLINK=80&D=ovftn
15
Hills, Laura, DA. Overcoming the Ten Most Common Barriers to Effective Team Communication. The Journal of Medical Practice Management : MPM;29:99–103.https://search.proquest.com/docview/1458618907?accountid=12629
16
Hicks JM. Leader Communication Styles and Organizational Health. The Health Care Manager 2011;30:86–91.http://ovidsp.ovid.com/ovidweb.cgi?T=JS&CSC=Y&NEWS=N&PAGE=fulltext&AN=00126450-201101000-00013&LSLINK=80&D=ovftl
17
Hartung SQ, Miller M. Communication and the Healthy Work Environment: Nurse Managers’ Perception. JONA: The Journal of Nursing Administration 2013;43:266–73.http://ovidsp.ovid.com/ovidweb.cgi?T=JS&CSC=Y&NEWS=N&PAGE=fulltext&AN=00005110-201305000-00006&LSLINK=80&D=ovftn
18
Polito, Jacquelyn M, R EEG T, RPSGT, RST, MHA. Effective Communication during Difficult Conversations. The Neurodiagnostic Journal;53:142–52.https://search.proquest.com/docview/1371821997?pq-origsite=360link&accountid=12629
19
Duffy, Kathleen. Providing constructive feedback to students during mentoring. Nursing Standard (through 2013);27:50–6.https://search.proquest.com/docview/1346243626?pq-origsite=360link&accountid=12629
20
Archer JC. State of the science in health professional education: effective feedback. Medical Education 2010;44:101–8. doi:10.1111/j.1365-2923.2009.03546.x
21
Harrison G, Hayden S, Cook V, et al. Improving health care professionals’ feedback on communication skills: Development of an on-line resource. Patient Education and Counseling 2012;88:414–9. doi:10.1016/j.pec.2012.06.025
22
Svennevig J. Interaction in workplace meetings. Discourse Studies 2012;14:3–10. doi:10.1177/1461445611427203
23
Gerwick, Michele A, PhD, RN. Strategies for Effective Meetings. The Journal of Continuing Education in Nursing;44:171–7.https://search.proquest.com/docview/1345902834?pq-origsite=360link&accountid=12629
24
Francis RD, Armstrong AF, Ebooks Corporation. The meetings handbook: formal rules and informal processes. London: : Anthem 2012. http://ebookcentral.proquest.com/lib/murdoch/detail.action?docID=981585
25
Bell CR, Goldsmith M. Managers as mentors: building partnerships for learning. Third edition. San Francisco: : Berrett-Koehler Publishers 2013. http://ebookcentral.proquest.com/lib/murdoch/detail.action?docID=1172490
26
Building leadership capital Reflective practice white paper. 2009.https://www.deakinco.com/media-centre/white-papers/blc-reflective-practice-white-paper
27
Rosenberg LR. Transforming leadership: reflective practice and the enhancement of happiness. Reflective Practice 2010;11:9–18. doi:10.1080/14623940903525207
28
McDaniel, Elizabeth A; DiBella-McCarthy, Holly. Reflective leaders become causal agents of change. The Journal of Management Development 2012;31:663–71.https://search.proquest.com/docview/1022694851?pq-origsite=360link&accountid=12629&selectids=10000039,1006985,10000155
29
Branch WT. The road to professionalism: Reflective practice and reflective learning. Patient Education and Counseling 2010;80:327–32. doi:10.1016/j.pec.2010.04.022
30
Lutz G, Scheffer C, Edelhaeuser F, et al. A reflective practice intervention for professional development, reduced stress and improved patient care—A qualitative developmental evaluation. Patient Education and Counseling 2013;92:337–45. doi:10.1016/j.pec.2013.03.020
31
Black PE, Plowright D. A multi‐dimensional model of reflective learning for professional development. Reflective Practice 2010;11:245–58. doi:10.1080/14623941003665810
32
Dawson M, Phillips B, Leggat S. Clinical Supervision for Allied Health Professionals A Systematic Review. Journal of Allied Health;42:65–73.https://search.proquest.com/docview/1442705471?accountid=12629
33
Kenny A, Allenby A. Implementing clinical supervision for Australian rural nurses. Nurse Education in Practice;13:165–9.https://search.proquest.com/docview/1319455484?accountid=12629
34
Herkt J, Hocking C. Participating in supervision: perceptions of occupational therapists in New Zealand. New Zealand Journal of Occupational Therapy 2010;57:27–34.https://search.ebscohost.com/login.aspx?direct=true&db=c8h&AN=105152829&site=ehost-live
35
McCann TM. Mentoring Matters. English Journal 2013;102:88–90.https://search.proquest.com/docview/1418211494?accountid=12629
36
Cooper M, Wheeler M. Career talk. Building successful mentoring relationships. Canadian Nurse 2010;106:34–5.https://search.ebscohost.com/login.aspx?direct=true&db=c8h&AN=105103323&site=ehost-live
37
Hawker J, McMillan A, Palermo C. Enduring mentoring partnership: A reflective case study and recommendations for evaluating mentoring in dietetics. Nutrition & Dietetics 2013;70:339–44. doi:10.1111/1747-0080.12050
38
Bell CR, Goldsmith M. Managers as mentors: building partnerships for learning. Third edition. San Francisco: : Berrett-Koehler Publishers 2013. http://ebookcentral.proquest.com/lib/murdoch/detail.action?docID=1172490
39
Garside P. The learning organisation: a necessary setting for improving care? Quality and Safety in Health Care 1999;8:211–211.https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2483669/?tool=pmcentrez
40
Huw T O Davies, Nutley SM. Developing learning organisations in the new NHS. BMJ : British Medical Journal 2000;320:998–1001.https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1117917/?tool=pmcentrez
41
Tosey P, Visser M, Saunders MN. The origins and conceptualizations of ‘triple-loop’ learning: A critical review. Management Learning 2012;43:291–307. doi:10.1177/1350507611426239
42
Leape L, Berwick D, Clancy C, et al. Transforming healthcare: a safety imperative. Quality & Safety in Health Care;18:424–8.https://search.proquest.com/docview/1778825841?pq-origsite=360link&accountid=12629&selectids=10000039,1006985,10000155
43
Pun KF, Nathai-Balkissoon M. Integrating knowledge management into organisational learning. The Learning Organization 2011;18:203–23.https://search.proquest.com/docview/864095588?pq-origsite=summon&accountid=12629&selectids=10000039,1006985,10000155
44
Drupsteen L, Guldenmund FW. What Is Learning? A Review of the Safety Literature to Define Learning from Incidents, Accidents and Disasters. Journal of Contingencies and Crisis Management 2014;22:81–96. doi:10.1111/1468-5973.12039
45
Newbold C, Pharoah N. What it means to be a learning organization. Strategic HR Review 2009;8:12–6.https://search.proquest.com/docview/217176816?pq-origsite=summon&accountid=12629&selectids=10000039,1006985,10000155
46
Senge P, Hamilton H, Kania J. THE DAWN OF SYSTEM LEADERSHIP. Stanford Social Innovation Review 2015;13:26–33.https://search.proquest.com/docview/1635440618?accountid=12629